Testimonials

Complaint - overcharging for system check. The service guy who came out was fine but the $165 call out/check fee is too much for 15-20 mins onsite to tell me there is nothing he can do and need to call a sparky.

These guys installed a new hot water service back in May. This morning we didn’t have hot water (Saturday) do I rang thinking I’d be lucky to have it fixed by the middle of next week. The guy who answered the phone was so helpful, worked out he was in the area and was here in 15 mins! New element and all was good. Def recommend them as their after sales service is excellent! Thanks again

It has now been 6 months since SunCity Hotwater installed a Envirosun TS Plus Solar Hot Water system on our roof. SunCity were extremely professional, knowledgeable and helpful. A very good start. To try the system out, after the initial tank heating up, we turned off the electricity to just let it run on solar. That was 6 months ago, and the two of us have never lacked hot water. We cannot recommend the SunCity Hotwater staff, and the Envirosun system enough. Thanks Guys.

Our very old tank sprung a leak... Completely dead. Rang Sun City. 2.5 hours later Will had fitted a new system and was driving off with all the old stuff. Fantastic and quick !

I realised this morning that after 15 years my hot water cylinder was no long working. I didn’t want to be without hot water over the weekend, so got online and found Suncity Hot Water plumbing. Being a local family company I decided to try them and am very pleased that I did. I spoke to Sarah at 8am and in no time their head tech called around ( ringing to tell me he wasn’t far away). I was then waiting for a phone call to see if they had the cylinder I wanted in stock, but in the meantime another tech turned up to get ready for the delivery !!!! New cylinder installed by just after lunch, fantastic service. This was in spite of the cylinder being in a hard to get to area of the house.

Fantastic service and honest competitive pricing. We phoned Sun City Hot Water at 7:30am and their technician arrived at 9am. He removed and disposed of our old system and installed the new one - dealing with a tricky installation space with no fuss. We had hot water back within a few hours. Truly impressive service. Thank you.

A Horribly rude company with no Customer Service. Typical of the level of service you can expect on the Sunshine Coast from local companies servicing the trades. I would suggest that you shop around and compare prices, I saved $650 off their quoted price.

Sarah was very helpful and Will who installed the new system did a great job! Would certainly recommend this company.

I ‘m very impressed with your service. Scott replaced my faulty hot water system within the same day. Darren spent a lot of effort for fault finding the two existing damaged tampering valves and replaced them at no extra cost. If you have a hot water system, look no further than Sun City Hot Water Plumbing. Highly recommended.